Effective Date: May 24, 2026 · Glentiga LLC · East Northport, New York, USA
Glentiga LLC ("Glentiga," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our services — including our AI automation platform, CRM tools, appointment scheduling, and communications systems.
1. Information We Collect
We may collect the following when you use our services:
Name, email address, phone number, and business details
Billing and payment information
CRM records, appointment data, and lead information
SMS and email communication history
Website usage data (IP address, browser type, pages visited)
AI interaction data (chatbot conversations, automated workflow inputs/outputs)
2. How We Use Your Information
We use collected information to:
Provide and operate our platform and services
Send appointment confirmations, reminders, and operational messages
Process payments and manage accounts
Respond to inquiries and provide customer support
Improve platform functionality and user experience
Comply with legal obligations
3. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Glentiga including appointment reminders, confirmations, and service-related notifications.
Required carrier disclosureMessage and data rates may apply. Message frequency varies. ReplySTOPto opt out at any time. ReplyHELPfor assistance. For support, contact us at [email protected] or 516-650-3306.
We do not sell, rent, share, or disclose your phone number or SMS opt-in data to third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell your personal information. We may share information only with:
Service providers who support our operations (hosting, payments, SMS delivery, analytics)
Legal or regulatory authorities when required by law
Successor entities in the event of a merger, acquisition, or sale of assets
All third-party providers are contractually required to handle your data securely and only for the purposes we specify.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. In compliance with the New York SHIELD Act, we maintain security practices appropriate to our size and the nature of data we collect. No system can be guaranteed completely secure, and we cannot guarantee absolute security of information transmitted online.
6. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. Communication logs, CRM records, and appointment data are retained for operational and compliance purposes unless you request deletion.
7. Your Privacy Rights
You have the right to:
Access or correct your personal information
Request deletion of your data (subject to legal limitations)
Opt out of marketing communications at any time
Withdraw SMS consent by replying STOP
To exercise any of these rights, contact us using the information in Section 10 below.
8. Cookies
Our website uses cookies to improve functionality, analyze traffic, and personalize content. You may manage cookie preferences through your browser settings. Disabling cookies may affect some website features.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights:
Glentiga LLC
Email: [email protected]
Phone: 516-650-3306
Address: East Northport, New York, USA
11. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date at the top of this page reflects the most recent revision. Continued use of our services after updates constitutes acceptance of the revised policy.
