Effective Date: May 24, 2026 · Glentiga LLC · East Northport, New York, USA
Glentiga LLC ("Glentiga," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our services — including our AI automation platform, CRM tools, appointment scheduling, and communications systems.
These Terms of Service ("Terms") are a legally binding agreement between Glentiga LLC ("Glentiga," "we," "us," or "our") and any individual or business ("Customer," "you") accessing or using our services.
By using our services, you agree to these Terms.
1. Services
Glentiga provides AI-powered business automation including:
AI chatbots and voice agents
Appointment booking and scheduling automation
SMS and email communications
CRM and lead management tools
Workflow automation and follow-up sequences
Reputation management
Consulting and onboarding services
2. Eligibility
You must be at least 18 years old and have legal authority to enter into this agreement. All information you provide must be accurate and current.
3. Fees & Payment
Subscription fees are billed monthly or annually and auto-renew until cancelled
Payment is due in advance before services activate
Implementation, setup, and first-month fees are non-refundable
Usage-based charges (SMS, calls, AI processing) are billed based on actual consumption
You are responsible for all applicable taxes
Unjustified chargebacks may result in suspension or termination
4. SMS Communications
By providing your phone number, you consent to receive SMS messages from Glentiga including appointment reminders, confirmations, and service notifications.
Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance.
We do not sell, share, or disclose your phone number or SMS opt-in information to third parties or affiliates for marketing purposes.
5. Acceptable Use
You may not use our services to:
Violate any applicable law or regulation
Send spam or unsolicited communications
Transmit unlawful, harmful, or deceptive content
Infringe any intellectual property rights
Abuse or overload our systems or infrastructure
Reverse engineer or copy our platform
6. Communications & TCPA Compliance
Glentiga provides tools — not legal compliance services. You are solely responsible for:
Complying with TCPA, CAN-SPAM, FCC rules, and all applicable laws
Obtaining valid consent before sending SMS, automated calls, or AI communications
Maintaining Do Not Call lists and honoring opt-outs
Complying with all applicable state and federal regulations
7. AI Services
Our platform uses AI for automation, communications, and scheduling. AI outputs may be incomplete, inaccurate, or imperfect. You must independently review critical outputs. Glentiga provides no warranty regarding AI accuracy.
8. Intellectual Property
All Glentiga software, workflows, systems, branding, and content remain exclusively owned by Glentiga. You receive only a limited, non-transferable license to use our services. You may not copy, resell, reverse engineer, or create derivative works.
9. Customer Data
You retain ownership of your data. You grant Glentiga a limited right to process your data solely to provide our services. You are responsible for ensuring you have all necessary rights and consents for data you provide.
10. Privacy
Our Privacy Policy is incorporated into these Terms by reference and governs how we collect, use, and protect your information.
11. Third-Party Services
We rely on third-party providers including telecom carriers, SMS platforms, AI providers, and hosting services. We are not liable for third-party outages, failures, or interruptions.
12. Disclaimer of Warranties
Services are provided "as is" and "as available." Glentiga makes no warranties regarding uptime, accuracy, uninterrupted access, AI output quality, campaign performance, or business results.
13. Limitation of Liability
Glentiga is not liable for indirect, incidental, consequential, or punitive damages. Our total liability for any claim shall not exceed the fees paid in the one month preceding the claim, and in no event more than $500.
14. Indemnification
You agree to defend and hold Glentiga harmless from any claims arising from your misuse of services, TCPA violations, consent failures, regulatory violations, or breach of these Terms.
15. Suspension & Termination
Glentiga may suspend or terminate access immediately for non-payment, breach of these Terms, fraud, or regulatory risk. Customer cancellations require 30 days written notice. Termination does not relieve outstanding payment obligations.
16. Dispute Resolution
Any dispute shall be resolved by binding arbitration in New York under applicable commercial arbitration rules. You waive the right to class actions or collective claims.
17. Governing Law
These Terms are governed by the laws of the State of New York.
18. Changes to Terms
We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.
19. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights:
Glentiga LLC
Email: [email protected]
Phone: 516-650-3306
Address: East Northport, New York, USA
20. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date at the top of this page reflects the most recent revision. Continued use of our services after updates constitutes acceptance of the revised policy.
